Version 1.0
Last update: July 2026
Company: VenturAlp — Swiss Digital Engineering
1. Purpose of this policy
This privacy policy explains how VenturAlp collects, uses, stores and protects personal data in connection with its website, contact forms, client communications and IT services. It applies to website visitors, clients, prospects and anyone who contacts VenturAlp.
2. Data controller
The data controller is VenturAlp — Swiss Digital Engineering, located in Travers, Neuchâtel, Switzerland. Any data protection request may be sent by email to contact@venturalp.ch.
3. Data collected
VenturAlp may collect data voluntarily provided by the user, including name, company, email address, phone number, type of request and message content sent through the contact form. Technical data may also be collected while browsing the website, such as IP address, browser type, pages visited and device information.
4. Use of data
Personal data is used to respond to requests, prepare proposals, organise interventions, follow up with clients, provide requested services, improve the website and comply with applicable legal obligations. VenturAlp does not sell personal data to third parties.
5. Contact form
Information sent through the contact form is transmitted to VenturAlp in order to process the request. The message field should contain only information necessary for the request. Users are asked not to send sensitive or confidential data that is not necessary.
6. Email, phone and WhatsApp
When a user contacts VenturAlp by email, phone or WhatsApp, the information provided is used to respond to the request and manage the relationship. WhatsApp is a third-party service subject to its own terms and privacy policy.
7. Instagram and social networks
The website may contain links to Instagram or other social networks. When users click these links, they leave the VenturAlp website. Data processing by these platforms is governed by their own privacy policies.
8. Google Analytics and audience measurement
The website uses Google Analytics to better understand website traffic and improve content. This service may collect technical browsing information. Users may configure their browser to limit or block certain cookies or tracking tools.
9. Cookies
The website may use cookies or similar technologies necessary for operation, audience measurement or user experience improvement. Blocking some cookies may limit certain website functions.
10. Data retention
Personal data is retained only for as long as necessary for the purposes for which it was collected, including request processing, service delivery, accounting or legal obligations and client relationship management.
11. Security
VenturAlp implements reasonable measures to protect data against unauthorised access, loss, misuse, alteration or disclosure. However, no transmission of data over the internet can be guaranteed as completely secure.
12. IT services and access to data
During an IT intervention, VenturAlp may temporarily access client files, configurations, accounts, systems or data. This access is limited to what is necessary for the requested service. VenturAlp treats this information with discretion and confidentiality.
13. Disclosure to third parties
Personal data is disclosed to third parties only when necessary for service delivery, compliance with a legal obligation, use of an essential technical service or with the consent of the person concerned.
14. International transfers
Certain services used, such as Google Analytics, WhatsApp or Instagram, may involve data processing outside Switzerland. Such processing is subject to the policies and safeguards of those providers.
15. Rights of individuals
Under applicable Swiss law, individuals may request access to their data, correction, deletion or restriction of processing when legal conditions are met. Requests may be sent to contact@venturalp.ch.
16. Changes to this policy
VenturAlp may amend this policy to reflect changes to the website, services, tools used or legal requirements. The version published on the website shall prevail.
17. Applicable law
This policy is governed by Swiss law, in particular the Swiss Federal Act on Data Protection, subject to applicable mandatory legal provisions.